Your Janitorial Checklist: What Should Be Included in a Contract
- 16 minutes ago
- 2 min read
Hiring a janitorial service isn’t just about keeping your space clean—it’s about ensuring you’re getting consistent, reliable, and high-quality service that meets your business needs. That starts with a solid janitorial contract. Whether you manage an office, medical facility, retail space, or industrial site, knowing what should be included in your janitorial service agreement helps set clear expectations and protects both you and the service provider.
Here’s a checklist of what to look for (or request) in your janitorial contract:
1. Scope of Services
Clearly outline what cleaning tasks will be performed, how often, and in which areas. This can include:
Daily, weekly, or monthly cleaning schedules
Restroom cleaning and sanitation
Trash removal and recycling
Dusting and vacuuming
Floor care (mopping, sweeping, buffing, or carpet cleaning)
Window and glass cleaning
High-touch surface disinfection
Breakroom and kitchen cleaning
Be as specific as possible to avoid confusion later.
2. Customized Cleaning Plan
Every facility is different. Your contract should reflect your specific needs—whether you require nightly deep cleans, day porter services, green cleaning products, or specialized sanitation for sensitive areas.
3. Supplies and Equipment
Clarify who provides cleaning supplies and equipment. Some companies include them in their pricing, while others expect the client to supply materials. Make sure it's written out so there are no surprises.
4. Schedule and Access
Include details about the cleaning schedule: days of the week, time of service, and how cleaners will access the building (e.g., keys, access codes, security protocols). This ensures minimal disruption to your operations.
5. Quality Assurance Measures
A professional janitorial company should have a system in place to monitor quality—like periodic inspections, checklists, or client feedback processes. Your contract should outline how performance will be measured and any processes for reporting and resolving issues.
6. Insurance and Liability
Your janitorial provider should carry general liability insurance and workers’ compensation. The contract should include proof of coverage to protect your business in case of accidents, damage, or injuries onsite.
7. Terms of Agreement and Termination Clause
Be sure the contract covers:
Length of the contract
Renewal terms
How and when either party can terminate the agreement
Notice periods and any cancellation fees
This protects both sides and ensures a smooth transition if things change.
8. Pricing and Payment Terms
Your contract should break down the cost of services and clarify payment terms:
Hourly rates vs. flat fees
Payment due dates
Accepted payment methods
Any additional or seasonal charges
Final Thoughts
A strong janitorial contract isn’t just about covering your bases—it’s about building a professional, transparent relationship with your cleaning provider. It sets the stage for accountability, consistency, and trust.
Need help reviewing or building a janitorial contract? PMM Companies is here to guide you every step of the way. We work with our clients to customize service plans that align with their expectations and business goals.
Comments