It’s fair to say most people desire a certain level of quality in almost all things they do, products they buy, or services they need. It’s likely that this is especially true when it comes to the cleanliness of any facility we step into, and even more so for the restrooms we use within those facilities. For a business like PMM, this is where the role of Quality Assurance (QA) comes in. Being that PMM is a janitorial and facilities management company, it’s only right that the quality aspect of the work is top of mind for us. And we’ve implemented various strategies to maintain its assurance in our work. These include things like:
Improving cleaning results by utilizing properly selected, environmentally sustainable cleaning products
Applying effective and efficient cleaning equipment and technology
Implementing employee trainings which include practical procedures for cleanings and inspections
Utilizing software such as CleanTelligent™ to track progress and relevant metrics and ensure standards are being met
PMM uses CleanTelligent™ to track all work tasks, schedules, requests, and QA inspections. Through the use of this software, PMM can quickly produce cleaning reports based on individual employees, floor plan layouts, types of room, and QA inspections and scores. This technology, in conjunction with the other previously listed tips, enables us to not only ensure we are maintaining our standards, but also that we’re able to recognize and correct it if not.
If you need assistance in developing and implementing a cleaning program and quality tracking system for your facility, call on PMM. You can reach us by phone at 301-258-9151 or by email at info@pmmcompanies.com.